Websphere News Desk
IBM Buys RedPill’s Business
It should help it compete for business process outsourcing deals
Sep. 25, 2009 03:30 PM
IBM is buying the business of RedPill Solutions, a privately held company in Singapore that sells advanced customer analytics services to businesses in financial services, telecommunications, technology and hospitality. Financial details were not disclosed. It should help it compete for business process outsourcing deals. The acquisition, which has offices in Thailand, Singapore, Malaysia, Indonesia, India and the United Arab Emirates, claims expertise in churn management, segment propositions, segmentation, risk management and market/opportunity assessment. Clients include MasterCard, Abu Dhabi Islamic Bank, Telekom Malaysia, Nokia Siemens Networks and Motorola.
About Maureen O'GaraMaureen O'Gara the most read technology reporter for the past 20 years, is the Cloud Computing and Virtualization News Desk editor of SYS-CON Media. She is the publisher of famous "Billygrams" and the editor-in-chief of "Client/Server News" for more than a decade. One of the most respected technology reporters in the business, Maureen can be reached by email at maureen(at)sys-con.com or paperboy(at)g2news.com, and by phone at 516 759-7025. Twitter: @MaureenOGara