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Rainmaker Irrigation Counts On ROAMWORKS Application To Sustain Fine-tuned Service Fleet
Partnering with ROAMWORKS, mid-sized firm gains unprecedented control over fleet management operations
By: PR Newswire
Dec. 14, 2012 12:55 PM
ATLANTA, Dec. 14, 2012 /PRNewswire/ -- Through 25 years of irrigating Pennsylvania landscapes, Rainmaker Irrigation knows the secret to a healthy lawn: A precise balance of water flow, sprinkler positioning and timing, and a myriad of other operational considerations. The company has also come to understand that successfully growing a service business requires similar care and handling of their service fleet.
In addition to the many logistical details of vehicle dispatch and location, Rainmaker also needs to ensure each truck is in top working condition before it's sent to the job site. For a business that operates entirely in the field, and often within a narrow timeframe, (as when maintaining a golf course or ball field), delays due to engine or truck problems can mean a scheduling nightmare for operations and their customer.
The company, based outside of Philadelphia, is now in the process of implementing a fleet management application from ROAMWORKS that will optimize dispatch, routing and maintenance of all service vehicles. Not only will Rainmaker get unprecedented real-time details about the location and utilization of each vehicle, it will also be able to seamlessly link that data to other enterprise systems the company uses. Vehicle data that reveals consistent "stop and go" traffic can red flag the need to redraw service territories or expand the fleet. Additionally, the driving and locational data can also funnel to HR systems that track and measure personnel time and performance. The ROAMWORKS application works effortlessly with any fleet hardware, back-office system and communications network (satellite or cellular) that Rainmaker chooses, making it a truly unique solution.
But for Rainmaker, the value of ROAMWORKS extends well beyond day-to-day technical capabilities. The mid-sized irrigation firm will benefit from ROAMWORKS' depth of expertise in building M2M applications that meet the specific needs of transportation companies.
"Now is the time of year for landscape and irrigation companies to find new ways to save money by assessing workforce processes and improving operations before spring", states Bill Lockwood, Vice President of Sales & New Business Development for ROAMWORKS USA. "We're excited to be able to deploy our solution with Rainmaker Irrigation now and watch the solution grow over time. Adding features with our platform is simple and can be turned on easily to accommodate for more reporting and better visibility into other areas of their business such as Human Resources and Billing."
Using its open-architecture ROAM platform as a base, ROAMWORKS has developed a foundational set of capabilities that companies can build on. Working as a consultative IT partner, ROAMWORKS adds specific functionality to create an application that addresses the scale, processes, and existing infrastructure of the client's unique business. Thus, companies like Rainmaker can gain fast access to proven efficiency tools without a huge investment of a "build from scratch" solution. As needs evolve — whether due to growth, mandated market requirements, or changes in technology — ROAMWORKS can quickly enhance applications to adapt.
Moreover, ROAMWORKS' deep client base is a huge plus, because the new functionality and perspective gained from each client implementation often finds its way into ROAMWORKS' frequent software updates, issued free of charge to clients every five weeks.
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