You're paying your application developers to write code. But are they doing what you're paying them to do?

In most IT organizations, the answer is no. Industry analysts estimate that developers spend only about 20 percent of their time designing and coding. How do they spend the bulk of their time? Resolving application problems. Identifying and correcting defects discovered in the testing phase of a software project consumes 50 percent or more of your developers' time. Developers also spend time resolving problems, even after the application enters the maintenance phase of its lifecycle.

If you could streamline problem resolution, you could shorten the development cycle. Your development staff would be able to deliver more applications faster and at a lower cost.
The good news is you can. New technologies are automating application problem resolution and delivering significant improvements in developer productivity. Solutions based on these technologies are helping development teams meet ever-shrinking application delivery times required by the business while creating applications that offer more functionality and higher quality.