Comments
By Roger Strukhoff
Richard Davies wrote: The UK has a good crop of technology pioneers in cloud computing - for example ElasticHosts, FlexiScale, Flexiant, OnApp - and also some strong government initiatives such as G-Cloud. We will have to see whether this kind of technical leadership converts into swift mass-market adoption or not.
Jan. 8, 2012 11:38 AM EST
Cloud Computing
Conference & Expo
November 2-4, 2009 NYC
Register Today and SAVE !..
Did you read today's front page stories & breaking news?
SYS-CON.TV: Cynergy Announcing RIA Development for Silverlight
SYS-CON.TV
SYS-CON.TV Webcasts
Jackbe: The Big A(architecture in AJAX)
Instantiations: Eclipse Rich Internet Platform with Taylor and Milinkovich
Yahoo!: Applying AJAX to Speed User's Journey
Enerjy Webcast: Java Code Quality Management
App Server Shoot-out: Microsoft, IBM, JBoss, Sun, BEA, and Oracle
Today's Top SOA Links


Industry News Desk
Amazon Offers Cloud Support
Amazon is Now Offering Two Premium Support Levels for Application Developers Using Its Cloud Computing Services

By: Maureen O'Gara
May. 30, 2008 12:45 PM

Amazon is now offering two premium support levels for application developers using its cloud computing services, to wit its S3 storage service, its EC2 computing service and SQS application messaging service.

It’s got Silver support, priced at $100 a month or 10 cent for every dollar of total Amazon Web Services (AWS) usage fees a month – whichever is greater – and Gold support, which runs $400 a month or 10 cents-20 cents et cetera et cetera.

With Silver, developers can expect business hour tech support with two-four hour response times for severe issues and two-four days for less severe issues.

Gold will give ‘em 24-hour phone support with one-hour response time for severe issues.

Amazon’s also got a new AWS Service Health Dashboard that shows the operating status of the Web Services.

Published May. 30, 2008— Reads 13,344
Copyright © 2008 SYS-CON Media, Inc. — All Rights Reserved.
Syndicated stories and blog feeds, all rights reserved by the author.
Related Stories
▪ A Brief History of Cloud Computing: Is the Cloud There Yet?
About Maureen O'Gara
Maureen O'Gara the most read technology reporter for the past 20 years, is the Cloud Computing and Virtualization News Desk editor of SYS-CON Media. She is the publisher of famous "Billygrams" and the editor-in-chief of "Client/Server News" for more than a decade. One of the most respected technology reporters in the business, Maureen can be reached by email at maureen(at)sys-con.com or paperboy(at)g2news.com, and by phone at 516 759-7025. Twitter: @MaureenOGara

In order to post a comment you need to be registered and logged in.

Register | Sign-in

Reader Feedback: Page 1 of 1

Subscribe to the World's Most Powerful Newsletters
Subscribe to Our Rss Feeds & Get Your SYS-CON News Live!
Click to Add our RSS Feeds to the Service of Your Choice:
Google Reader or Homepage Add to My Yahoo! Subscribe with Bloglines Subscribe in NewsGator Online
myFeedster Add to My AOL Subscribe in Rojo Add 'Hugg' to Newsburst from CNET News.com Kinja Digest View Additional SYS-CON Feeds
Publish Your Article! Please send it to editorial(at)sys-con.com!

Advertise on this site! Contact advertising(at)sys-con.com! 201 802-3021
SYS-CON Featured Whitepapers
Most Read This Week
By Jeremy Geelan
By Bob Hockman
By Brian McCallion
By Steven Yaskin
By Jeremy Geelan
By Jeremy Geelan
By Udayan Banerjee
By Jeremy Hess
By Udayan Banerjee
By Maureen O'Gara
By Liz McMillan
By Hollis Tibbetts
ADS BY GOOGLE